Return Policy:
Any item that is unused (prosthetics that have been glued on with spirit gum or adhesive are considered used) may be
returned for a full refund. Pygmalion FX does not charge a restocking fee on returned merchandise. We will
not refund shipping costs.
If your merchandise has arrived after the date that you needed it, and you want to return your order,
Pygmalion FX will refund your returned items, but not your shipping costs.
If your order is around Halloween, due to an increase in order volume, plan on a one week processing time
before shipment of your order. We only guarantee arrival by Halloween, October 31st on any DOMESTIC order
placed before October 20th, and shipped either priority or express mail.
If your order arrives after Halloween, and you want to return your order, you may write "return to sender" on the package when it arrives, and
we will issue a complete refund including shipping costs.